Last Updated: November 2025
Welcome to the Richmond Urgent Care website (“Site”). By accessing or using this Site, our online check-in tools, or any telemedicine services provided through this platform, you agree to these Terms of Use (“Terms”).
If you do not agree with these Terms, please do not use our website or services.
1. Purpose of This Website
This Site provides general information about Richmond Urgent Care (“RUC,” “we,” “our,” or “us”) and access to certain patient services, including online check-ins and telemedicine visits.
The content on this Site is for informational purposes only and is not a substitute for professional medical advice or emergency care.
If you are experiencing a medical emergency, call 9-1-1 immediately.
2. Not Medical Advice
Information on this Site should not be used to diagnose or treat medical conditions.
Only a licensed healthcare provider can provide medical advice, diagnosis, or treatment.
Using this Site does not create a provider–patient relationship outside of a formal visit.
3. Eligibility
By using this Site or scheduling services with us, you confirm that you are:
At least 18 years old, or
A parent/legal guardian providing information on behalf of a minor.
4. Use of Telemedicine Services
If you use our telemedicine or virtual care services, you agree to:
Provide accurate and complete information
Have a reliable internet connection, audio, and video
Be physically located within the state(s) where our providers are licensed
Telemedicine may not be appropriate for all medical conditions. If your condition requires in-person evaluation, we may direct you to visit our clinic.
5. User Responsibilities
You agree not to:
Use the Site for any unlawful purpose
Attempt to gain unauthorized access to our systems
Transmit harmful code, malware, or disruptive content
Misrepresent your identity or provide false information
6. Intellectual Property
All content on this Site — including text, graphics, logos, images, and design — is owned by Richmond Urgent Care or its licensors and is protected by copyright and trademark laws.
You may not copy, reproduce, distribute, or modify any content without written permission.
7. Third-Party Links
This Site may include links to third-party websites for your convenience.
We are not responsible for the accuracy, security, or content of those external sites.
Access them at your own discretion and review their terms and policies.
8. Privacy
Your use of this Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
By using our Site, you consent to the practices described in the Privacy Policy.
9. Disclaimer of Warranties
The Site and its content are provided “as is” and “as available.”
We make no warranties, express or implied, regarding accuracy, reliability, availability, or suitability for any purpose.
We do not guarantee uninterrupted access, error-free operation, or immunity from viruses.
10. Limitation of Liability
To the fullest extent permitted by law, Richmond Urgent Care and its providers, employees, and partners are not liable for any damages arising from:
Use of the Site
Reliance on information provided on the Site
Delays, errors, or interruptions
Lost data or unauthorized access
This includes direct, indirect, incidental, consequential, or punitive damages.
11. Indemnification
You agree to indemnify and hold harmless Richmond Urgent Care, its team, and partners from any claims, losses, or damages resulting from your use of the Site or violation of these Terms.
12. Modifications to the Site or Terms
We may modify these Terms or update the Site at any time without notice.
Continued use of the Site after changes means you accept the updated Terms.
We encourage you to review this page regularly.
13. Governing Law
These Terms are governed by the laws of the State of Virginia, without regard to conflict-of-law principles.
14. Contact Us
For questions or concerns about these Terms, please contact:
Richmond Urgent Care
📍 Address: 8905 Fargo Rd, Richmond, VA 23229
📞 Phone: (804) 615-5060
🌐 Website: https://richmonduc.com
📧 Email: info@richmonduc.com