Frequently Asked Questions

Find answers to common questions about our urgent care services, pricing, and more.

Walk-ins are always welcome! However, booking an appointment online can help reduce your wait time. We accept both walk-in patients and scheduled appointments throughout the day.

We’re open Monday through Friday from 8:30 AM to 4:30 PM and Saturday from 9:00 AM to 1:30 PM. Sunday is closed. We’re here when you need us most, including Saturdays.

We accept most major insurance plans including Aetna, Anthem, Cigna, United Healthcare, Medicare, and many more. Please bring your insurance card with you, and we’ll verify your coverage. If you don’t see your insurance listed on our website, call us to confirm.

Please bring your insurance card (if applicable), a valid photo ID, a list of current medications, and any relevant medical records. If you’re a new patient, arrive 10-15 minutes early to complete paperwork.

Our self-pay urgent care visit is $150. If you have insurance, your cost will depend on your copay, deductible, and coinsurance. We’re committed to transparent pricing—check our pricing page for detailed costs of common services, or call us for a specific quote.

We treat a wide range of non-life-threatening conditions including colds, flu, infections, minor injuries, sprains, cuts requiring stitches, allergies, and more. If you’re unsure whether we can help with your condition, please call us.

Please go to the emergency room or call 911 for life-threatening conditions such as chest pain, difficulty breathing, severe bleeding, loss of consciousness, stroke symptoms, or severe trauma. Our urgent care is for non-emergency medical needs.

Yes! We offer COVID-19 testing for symptomatic and asymptomatic patients. Results are typically available within 24-48 hours. Call ahead or walk in for testing.

Yes, our providers can prescribe medications when medically appropriate. We can send prescriptions directly to your preferred pharmacy. Make sure to bring a list of any current medications and known allergies.

Yes, we can provide documentation for work or school absences when medically necessary. Please inform the front desk staff that you’ll need a note.

Yes! We offer telemedicine consultations for non-emergency medical concerns. This is a convenient option for minor illnesses, prescription refills, and follow-up appointments. Call us to schedule a virtual visit.

Absolutely! We provide urgent care services for patients of all ages, from pediatrics to geriatrics. Our experienced team is equipped to care for your entire family.

Wait times vary depending on patient volume, but we strive to see all patients as quickly as possible. Booking an appointment online can help minimize your wait. Most patients are in and out within 60 minutes.

Our physician will evaluate you and if x-ray is needed will refer you to an outpatient x-ray facility where you can get the imaging and the report the same day.

We accept cash, credit cards, debit cards, and HSA/FSA cards. Payment is expected at the time of service for self-pay patients. We also offer flexible payment plans—ask our staff for details.

Still Have Questions?

Our friendly staff is here to help. Give us a call or send us a message.